Studio490: Creative Services

Problem
Calvary Baptist Church contacted us to help them develop their church brand and web site presence. They were currently under contract with another vendor that failed to provide a redesigned website and logo. The chosen vendor had received a portion of the payment upfront to begin the project. After 5 months of dealing with broken promises and undelivered products, they had had enough.

Challenge
They approached Studio490 and explained their situation in extreme detail. We came to understand that their trust in vendors had been broken on top of not getting what they paid for. Our challenge was to discuss what we could do for them, how we were going to do it, how long it would take and how much it would cost.

Solution
We explained that we do ministry work for 50% off our market rate and that would help offset some of the expense that they had incurred with the previous vendor. After several meetings discussing their goals and objectives, we gained their trust and commitment to proceed.

We branded a new logo for their marketing materials along with redesigning their web site. The part that impressed them the most was the quality and speed of work for the price quoted. We provided them with several logo variations within 1 business week of their commitment. Once we established ourselves, we then proceeded with providing them a wonderful online solution that took less then 8 weeks to complete. The web solution we provided costs less then 54% of the previous vendor.

We felt that we had proven that good creative resources still exist out there and that we are indeed one of them.

Tj and Dana Todd

When it comes to web design & development, the process doesn’t have to be a mystery to either side. Clear communication takes the guess work out of expectations, payment and results. I always suggest to my clients, “know what you’re asking for before you ask or be willing to spend the time learning about it”. We spend a lot of time with our clients discussing their projects and like to cover all the bases before we start. But just like any good company, we provide that process in our proposals to refer to along the way.

Web Development Process:

• Define Your Objectives
• Proposal
• Approve Proposal
• Design
• Approve Design
• Production
• Test Site
• Approve Site
• Launch
• Promote

.After this process, we move into Phase II which usually involves added features, text tweaks, expansion, social media, promotion and level II SEO services.

We’ve found that communicating frequently along the process keeps our client informed and assured  their project is moving forward.

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Tj & Dana Todd

Studio490: Creative Services

www.studio490.com